MUMBAI: 32 flight cancellations, mostly of Indigo, and over 350 flight delays were caused by the heavy rains lashing the Mumbai city since the weekend creating havoc among the people.
As per Flightradar24, the live flight tracking website, out of the canceled flights, 14 were arrivals and 18 were departures.
No update except one claiming, “operations are normal” in the morning was run by the GVK group-run airport operator. Flight operations were hit on Wednesday as well due to heavy rains bringing the entire city to a grinding halt when 455 flights were delayed and over 20 of them were canceled, with most of them by Indigo.
Over 71 departing flights and 271 arrivals were adversely affected on Thursday, according to Flightradar24 data.
Indigo gave assurances about sending staff from other stations to Mumbai because operations were hampered when some of their staff were unable to reach the airport due to flooded roads just like some passengers who could not reach the airport due to similar issues.
All measures to minimize cancellations were taken by Indigo in these two days which included sending and accommodating the staff of various categories in Mumbai from other stations to combat the issue of lack of staff.
Indigo also stressed upon the corrective measures they were taking during the course of the day if needed and claimed that the passengers of canceled flights were provided with re-accommodation and offered a refund.
Sources said that due to traffic snarls on major roads and local train services slowing or stopping entirely, it wasn’t possible for the airlines and airport staff to get to their work which resulted in delays and cancellations on Wednesday and the spill-over effect continued till Thursday.
A harried passenger confided to PTI about how their 7:55 pm flight for Jaipur on Wednesday was delayed till 6 am and that the airline didn’t even offer dinner until the people came out onto the tarmac and created a ruckus.
This is an unfortunate and chaotic situation going on in the city of dreams, Mumbai.